Matchbook Betting Exchange: Cheap (1.5% Commission), But Reliable

The betting exchange logo on a plain red background.

‘Shop around for the best odds’. That’s one of the most frequent pieces of advice that you will receive during your early days in the world of online betting.

That is easy enough when wagering through a traditional bookmaker - an area in which 25+ major companies operate, as well as hundreds of less popular services. However, the task becomes a whole lot harder if you’re a trader, who places the majority of their bets via a betting exchange.

There are very few options available when searching for a betting exchange. With a market share which is thought to sit somewhere around the 90% mark, many feel that there is little point looking anywhere other than Betfair when it comes to exchange betting. However, while there are a limited number of services to turn to, it is worth checking out all of your options prior to placing a bet.

In total, there are four betting exchanges currently in operation. That includes Betfair, the most popular and longest-running service, BETDAQ, the second biggest service, which controls approximately 7% of the market, as well as Smarkets, a new competitor which is slowly but surely growing in stature.

The final platform available is the Matchbook Betting Exchange, which aims to appeal to bettors hoping to take their earnings to the next level. Undeniably, they are still a long way behind Betfair, but with a new, sleek platform and the lowest commission charge in the industry, signing up to Matchbook is certainly worth a punt.

What is Matchbook?

For those of you that are new to online betting, we will start with the basics. Matchbook is a betting exchange. While exchange systems appear to be largely the same as a traditional bookmaker, there are a number of small, yet vital, differences.

When you bet against a bookmaker you are betting against that company. Say you place a wager through Ladbrokes, for example. Should you lose, Ladbrokes would receive your money and should you win, Ladbrokes would pay you your winnings out of their own pocket.

However, the major difference when using a betting exchange is that you’re wagering against fellow punters, rather than the company itself. The exchange is simply the platform which connects you to bettors with opposing views to your own. As a result, betting exchange users are able to ‘lay’ against a result, meaning that they are betting against the outcome, effectively taking on the role of the bookmaker.

More often than not, users will find that they are able to get better odds when using an exchange, with Betfair claiming that these gains average approximately 20%. The reason for these increased odds are a result of the way bookmakers make their money.

It will come as little surprise to you that there is far less risk involved for the bookmaker than there is for the punter. Bookmakers are usually companies making millions of pounds per year and that simply wouldn’t be the case if they weren’t ensuring themselves a profit the vast majority of the time. The way bookmakers operate is by shortening the odds on each outcome to ensure that they earn a small percentage each time. This is achieved by balancing the books in each market to ensure that any losses from winning wagers will be paid for by the losing bets, with some money left over as profit.

If two competing teams have a 50% chance of winning, on a betting exchange the odds would be close to 1/1 on both outcomes, as they have an equal chance. However, bookmakers are more likely to offer odds of 1/2 on both outcomes. What this means is that, should two people bet £1 on opposite outcomes, the loser would walk away with nothing, the winner would get £1.50 and the remaining 50p would be kept by the bookmaker.

You may be wondering how betting exchanges make their money if they aren’t following in their predecessor’s footsteps. This is done by charging a small commission on all bets. While the standard commission rate, used by Betfair and BETDAQ, stands at 5%, Matchbook actually charges the lowest rates available. For those posting an offer (asking for higher odds on an outcome), the rate currently stands at just 0.75%. For those accepting an offer (wagering on the current odds), the rate is 1.5%, which is still incredibly low compared to other services.

The betting exchange website as it appeared in April 2017.

The Matchbook website has been overhauled in recent years.

While many of the betting exchanges prefer to adopt a ‘jack of all trades’ approach to exchange betting, Matchbook prefers to focus on improving the services that it already offers. Currently there are 15 sports and markets available to customers. These include: Australian rules football, baseball, basketball, boxing, cricket, darts, golf, horse-racing, ice hockey, MMA, politics, rugby league, rugby union, football (soccer) and tennis, all of which allow customers to bet before an event, as well as in-play.

Matchbook isn’t solely for sports fans - there are also a variety of services for those that prefer to bet in other ways. They have a popular online casino, where customers can play against live blackjack and roulette dealers, as well as video poker and a selection of slots and games. Likewise, they also run regular football pools, where customers can win up to a massive £10,000,000.

Upon visiting the site, you may be fooled into thinking that their services are limited, due to the minimalist interface. Yet this simply isn’t the case. There is something for everyone at Matchbook and, at the very least, it’s worth checking out.

Matchbook company history

Despite currently ranking as the third oldest betting exchange in existence, is still relatively new compared to some of its competitors. Betfair and Flutter were the first services to launch back in 2000, before Betfair purchased and merged with Flutter in 2002. In between that time, BETDAQ was launched in 2001.

It wasn’t until 2004 when Matchbook finally entered the fray. While information about the service’s founders is hard to come by, we do know that Matchbook was designed by a group of professional sports bettors, who teamed up with a number of venture investors to create a platform that appealed to all kinds of people, from long-term high stakes bettors to the £2 on a Sunday afternoon football fan.

The website soon after its launch.

As professional bettors themselves, who had most likely watched the bookmakers pocket huge amounts of money thanks to their decisions, all of those involved in the betting exchange’s creation had one common goal - to remove the bookmakers from the equation. Therefore, Matchbook was designed to be a ‘transparent platform’ that was both easy to use, but diverse enough to attract an array of users.

Despite operating as a ‘global’ exchange, unlike it’s betting exchange rivals, the Matchbook service focused on gaining popularity in North America, rather than Europe. Upon launch, the major markets included American football, basketball and hockey. However, users could also wager on ‘soccer’, tennis and boxing, as well as current events and a ‘movies’ section (which seemingly allowed users to bet on things such as box office takings).

Among the investors were WSEX, otherwise known as the World Sports Exchange, a company who were among the pioneers of online betting. Formed in 1996, WSEX were among the market leaders in North America, until the United States government threw a spanner in the works.

A case launched against a number of online gambling enterprise owners deemed that many offshore betting companies had breached federal laws by taking payments from states in which gambling was deemed illegal. WSEX founder Jay Cohen was among those sentences, and by the time he finished his jail term, the ‘Unlawful Internet Gambling Enforcement Act of 2006’ had been enforced and online gambling in the US was beginning to wane.

It’s unclear how much control WSEX had over the service - some believe that they were majority investors and others believe otherwise - yet, in 2011, with the bookmakers struggling to stay afloat, announced that the company had been sold to TripleBet ltd., a United Kingdom-based online gaming company.

Within a week of acquiring the betting exchange, Matchbook’s new owners released a statement distancing themselves from WSEX, stating that they were ‘in no way affiliated with WSEX or any previous ownership’ and announced their decision to discontinue their services in the United States, in order to focus on increasing their standing in Europe and Asia.

Upon taking over the site, incoming Chief Operating Officer Francis Osei-Amoaten set about revamping the site in order to make it a more ‘credible’ destination in the growing betting exchange scene. While the site had traditionally used US dollars as its only currency, users were soon given the option to pay in Great British Pounds, Euros and Hong Kong Dollars. However, that was a minor change compared to what was to come.

In 2013 relaunched as a vastly different site to the one that TripleBet had acquired two years earlier. The online gaming company had been unhappy with the system that they inherited, which they claimed to be old and outdated, and set about rebuilding the site, which not only improved the platform’s stability, but also saw a host of new features added for customers to enjoy. Likewise, the brand also received a makeover to help it appeal to modern users.

The emergence of smartphones also provided Matchbook with a new crowd to target, and they soon launched a brand new app for the Apple iPhone, which truly allowed customers to bet at any time or place.

CEO Mark Brosnan stands infront of the Xanadu Consultancy logo.

Mark Brosnan, CEO of Xanadu Consultancy, was tasked with turning Matchbook around.

The overhaul had been completed by Xanadu Consultancy, a gaming technology provider, who were handed a €2.5 million contract to transform Matchbook into a betting exchange powerhouse. Following the relaunch, Xanadu CEO Mark Brosnan outlined his vision for the company, which included permanently low commission charges, which in turn would provide high liquidity across their markets. As a result, Matchbook was soon revealed to be the world’s fastest growing betting exchange. To celebrate the turnaround, all users were also provided commission free bets in all football events for the first few months of 2014.

However, while the future looked bright for some Matchbook customers, it wasn’t so bright for others. 2014 saw the company make the decision to pull out of North America completely, as they announced that they would soon be ceasing operations in Canada too.

While online betting is perfectly legal in Canada, Matchbook had made the decision following a ‘comprehensive review of all operations’. It seemed that they were looking to cut back their services in order to focus their attention on the areas where they were already excelling, with Brosnan previously stating that they would only expand once they had reached the top in their current areas.

With renewed determination, Matchbook has been heading in the right direction since. As they continue to push for a bigger customer base, the company has set about marketing the brand to regular bettors and traders. A kit sponsorship deal has been signed with Championship club Brentford, and they are now one of three betting exchanges to feature on Oddschecker, which helps bettors to find the best price before they place a wager. Likewise, deals have also been agreed for the exchange to sponsor horse-racing events, such as the 2017 Imperial Cup.

They have a long way to go before they can match the might of Betfair, but they are on the right track and certainly provide a sleek, streamlined alternative for those looking to try out a new betting exchange service.

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  1. Hi!
    Was considering joining Matchbook but then took a look at their Trustpilot ratings and this was not very good, in fact it’s downright bad (2.8 score out of 10). A lot of the negative reviews (of which there are many) revolve around customer service and notably withdrawals, which is a major concern and a big no-no for me. Also of concern is the fact that the company does not respond to the negative reviews in there which most serious companies do. All in all, after having checked their Trustpilot score I will not be joining the service and I think that Goal Profits should include withdrawal polices as well as general customer services as part of the over all review, since these parameters are key to the customer experience. It’s all well and good that they have high odds and low commision, but if you can’t actually get your money out it doesn’t matter as that is the number one reason to use their service anyway. If I were to go full time sport trader I need a 100% certainty that I can withdraw my money.

    It seems that in general there is too little focus on this as also other major standard bookmakers (e.g., Unibet but they are not alone on this) try to make it very difficult to withdraw earnings and it really should be as easy to withdraw as it is to deposit but funny enough you don’t need to provide all sorts of ID’s to deposit…

    1. Thanks very much for taking the time to comment, it’s much appreciated.

      All gaming companies must verify a customer’s identity before paying out. ‘Know Your Customer’ (KYC) regulations are aimed at preventing money laundering which, of course, doesn’t apply to depositing money. I noticed that a lot of the complaints on Trustpilot were talking about this, but it’s the law so Matchbook, Unibet and all other bookies must do it.

      I’ve never had an issue withdrawing funds from Matchbook; I provided my photo ID and all was good. I’ve not needed to contact customer service at any time, so I can’t comment on that. I log in, back/lay and all works fine.

  2. Hi again

    Thanks for the response. I wasn’t aware of the specific regulations (“KYC”). I really think Matchbook would do themselves a favour if they responded on the Trustpilot site and referred to this. I will now consider joining them again 😉

    1. You’re welcome! Yes, it would certainly help their case if they were to respond to these comments. To be honest, I hadn’t heard of Trustpilot before you mentioned it – looks interesting!

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